Join the Index Team
If you are looking for a position where you - as an individual - can
have an impact on both the company you work for and your own destiny,
you've come to the right place.
And what do we offer in return? We could give you the standard line about competitive salaries, good benefits, Equal Opportunity Employer, and all that - all of which is true. But what might be more important to you is what our employees say: that Index is a great place to work.
Maybe that's because every employee is viewed - and respected - as an individual. Because we offer our employees room to expand their capabilities and we consciously develop the smooth communication and work processes it takes to support individual and shared success. We also live by the notion that work should be satisfying and fun!
Help us build our team at our new facility in Bellingham, WA.
Index Sensors & Controls is currently looking for talented individuals to join our team. All current opportunities are listed below.
Office/Customer Support Coordinator
Needed Immediately
Office, Sales, and Customer Support Coordinator
Index Sensors & Controls, Inc. is looking for a multi-talented Office, Sales, and Customer Support Coordinator / Guru! Why join us? In January 2012, Index Sensors and Controls, Inc. moved into its new state of the art manufacturing facility in the Fairhaven District of Bellingham Washington. We are on our way to a LEED Gold certified green facility and our fun, passionate, team of 30+ continues to grow.
And. . . we're actively hiring right now, looking for smart, forward-thinking problem solvers to join our world-class team.
Please send over a resume, but just as important, include a cover letter that tells us about YOU and those things that stuffy resumes just can't incorporate.
Position Summary:
Every member of the Index team is viewed - and respected - as an individual. Because we offer our employees room to expand their capabilities and we consciously develop the smooth communication and work processes it takes to support individual and shared success. We also live by the notion that work should be satisfying and fun! The Office Manager serves as the "glue" for all the team members and teams in their daily pursuit of excellence! The Office Manager is a crucial member of a customer support team that is striving to deliver the "Wow" experience to our customers. The Office Manager is fun, easy going, creative, passionate, insightful, energetic and able to build relationships with all types of team members.
How to Support the Index Community:
Provide awesome customer service.
Proactively support the sales teams through solid research, contact management, document management, customer interaction, and data management.
Be the welcome agent for incoming customer calls and site visits delivering the Index experience to each person.
Partner with leadership in the areas they serve.
Support the finance division with document / data management as part of the complete customer experience.
Manage information through various systems including our ERP system, CRM system, Access, Excel, etc. and provide reporting for the teams supported.
Provide insight, vision, and passionate contribution to the Index Community.
Strengths Needed:
Demonstrated ability for self-directed work with 3-5 plus years of applicable experience.
Associates or Bachelor's Degree is nice but a PHD from the "School of Hard Knocks" is even better.
Superb phone, internet, and social skills.
Excellent verbal and written communication skills.
Advanced Excel skills to prepare dashboards, reports, graphs, etc.
High level of competence with Microsoft products such as Word and Outlook.
Desire to work in a fast paced environment.
Passion for learning, professional growth and expanding personal knowledge is a must.
See our website at www.indexsensors.com for additional company info.
Index offers competitive pay and a complete benefits package including medical, dental, vision, 401k, tuition reimbursement, a standard four-day, Mon-Thurs workweek with three-day weekends, and more...
Send resume, cover letter and salary expectations to:
Index Sensors & Controls, Inc. - Attn. HR
300 Harris Ave
Bellingham, WA 98225
Or, you can E-Mail your materials as well. (Make subject line the job title)
[No phone calls - please]
EOE / Tobacco-free workforce. Drug, tobacco, and background checks required.
Senior Technical Account Manager
Needed Immediately
Who We Are:
In January 2012, Index Sensors and Controls, Inc. moved into its new state of the art manufacturing facility in Bellingham, Washington. Now in its 36th year of business, Index is a leading manufacturer of switches, sensors, and controls for industrial and commercial markets. As a progressive NW company, Index provides multiple opportunities for qualified candidates. We are on our way to becoming the first LEED Gold certified green facility in the state and our fun, passionate team of 30 continues to grow.
What We Offer:
At Index Sensors & Controls, we value every employee as part of our community. Our positive company culture sets us apart from other companies. We truly strive to be better than the rest.
We are environmentally friendly, and are dedicated to making conscious decisions to improve our business, our facility, and our people. As we grow we will move toward Triple Bottom Line awareness and B Corporation status.
We offer a comprehensive benefits package including: health insurance, 401k, paid time off, and more. We work a 4 day workweek (10 hour days), allowing for 3 day weekends every week!
And were actively hiring right now, looking for smart, forward-thinking problem solvers to join our world-class team.
Please send over a resume, but just as important, include a cover letter that tells us about YOU and those things that stuffy resumes just cant incorporate.
Title: Senior Technical Account Manager
Reports to: President / CEO
Summary of Position:
Manage and direct inside sales efforts and customer support functions. Through proactive and self-directed effort deepen current customer relationships, expand current sales channels, identify new sales channels, assist with market understanding, and manage customer accounts.
Essential Duties and Responsibilities:
Inside Sales:
Manage inside sales efforts and program.
Collaborate and support outside sales efforts.
Establish and maintain relationships with customers.
Identify, develop, and secure all available sales opportunities.
Drive product sales to existing customers.
Identify and drive product sales to new customer and channels.
Expand product sales to existing and new customers.
Collect, aggregate and act on market information.
Manage sales materials and outreach efforts as applicable.
Customer Support:
Provide best in class service to existing and prospective customers.
Oversee and manage customer support efforts and supporting staff.
Participate with Operations Manager in the continuous improvement efforts.
Manage customer orders from owned accounts.
Manage customer satisfaction and order follow-up on owned accounts.
Collect, aggregate and act on customer support information.
Outside Sales Duties:
Manage inside sales staff in their participation in outside sales support and research duties.
Participate in tradeshow efforts including potential onsite sales.
As needed participate in client site visits.
Sales Management:
Collect, aggregate, act and report on relevant Sales and Customer Support data.
Oversee and manage supporting staff and team members.
Participate in sales strategy creation and implementation.
Manage sales funnel development.
Manage sales documentation through Visual CRM
Position Requirements / Qualifications:
Demonstrated sales and close ability using phone and web based tools.
Strong organizational skills.
Ability to convey vision and objectives to team members.
Ability to build and inspire team members in rapidly evolving environments.
Strong communication skills written, verbal, interpersonal.
Ability to learn and retain product knowledge.
Ability to concisely convey technical information over the phone and through electronic communication.
Must be competent in the use of computers.
Strong understanding of Word, Excel, CRM Systems.
General understanding of manufacturing ERP systems.
Understanding of social media and web based selling is a plus.
Education and Experience:
Desired:
Formal sales training in complex sales techniques.
5 years of heavy equipment / parts sales experience.
3 years of sales management experience.
3 years mechanical engineering experience.
Specific experience with temperature, pressure, controls experience.
Required:
Demonstrated mechanical ability.
5 years related industry experience.
2 years related industry sales experience.
Demonstrated sales leadership ability.
Electronic and Small Part Assembly
Needed Immediately
Work in Fairhaven! Index Sensors & Controls, has immediate openings for Electronic & Small Part Assemblers. Now in its 35th year of business, Index is a leading manufacturer of switches, sensors, & controls for industrial and commercial markets. As a progressive NW company, Index provides multiple opportunities for qualified candidates.
Our production teams perform a variety of small parts assembly & testing operations in a clean, pleasant, quiet work environment, and enjoy a 4-day workweek (M-Th) and 3-day weekends, with occasional, optional Friday overtime hours.
Requirements include:
HS diploma or GED, with proof required
Clear written/spoken English
Basic math skills
Good close-up vision
Quick manual dexterity handling small parts
Ability to perform work with accuracy and efficiency
Ability to stand & move for long periods, &
Desire to learn new things
Must meet quality & speed requirements, be a team player & able to get along well with others. Previous manufacturing / small part assembly experience a strong plus.
Index offers competitive pay & a generous benefits package including medical, dental, vision, and 401k.
EOE / Tobacco-free workforce. Tobacco & drug test required.
CHECK BACK FREQUENTLY FOR NEW JOB POSTINGS!!
Index is currently looking for talented individuals as we transition to our new facility in Bellingham WA in January 2012. Join Us!
Please check back here on a regular basis for new job postings.
Send résumé, cover letter and salary expectations to:
Index Sensors & Controls
Attn: HR
300 Harris Avenue,
Bellingham, WA 98225
Fax: 360-629-4736
Email: hr "at" indexsensors.com (make subject line the job description title)